Efficient and Reliable Trucking Services by Bal Trucking Services

At Bal Trucking Services Inc, protecting your privacy is a core commitment. This Privacy Policy outlines how we handle personal information in the course of delivering our Services (as defined in the Bal Trucking Services Inc Terms of Service), as well as your associated rights and choices.

For certain Services, you may encounter additional privacy notices when we collect your personal information. These notices complement this Policy. Additionally, there's a specific statement tailored for California consumers in Section 8 regarding the California Consumer Privacy Act of 2018. While this statement supplements the rest of the Policy, it takes precedence for California consumers if there are discrepancies.

It's important to note that we don't control third-party websites linked through our Services. Consequently, this Policy doesn't cover those sites, each of which may have its own privacy policies that should be reviewed.

1. Defining Personal Information

When we refer to "personal information" or "personal data," we're talking about unique identifiers (such as full name, phone number, email address, IP address) and information about your characteristics, conditions, or behavior that's associated with one of your identifiers or could reasonably be linked to you. The interpretation of personal information categories may vary according to local laws.

On the other hand, "non-personal information" refers to aggregated, anonymized, or de-identified data that can't reasonably be linked to an individual.

2. What We Collect

To provide our Services effectively, Bal Trucking Services Inc collects information directly from you, automatically logs data about you or your device to distinguish users, and may receive information from third parties like Geotab to assist in monitoring shipments. We may combine this information with data collected from you. If this aggregated information, alone or combined, qualifies as personal information, it will be handled as described in this Policy.

We primarily collect the following categories of personal information:

Identifiers

Demographic Information

Professional or Employment-Related Information

Financial Information

Account Information

Device/Browser Information

Usage Information and Browsing History

User Content

Social Media and Online Content

For interactions related to shipping or driving, additional categories may be collected, including Transaction Information, Other Identifiers, Insurance Information, and Geolocation Data.

3. How We Use Personal Information

We use personal information to deliver, enhance, and customize our Services, manage user accounts, track shipments, monitor safety and performance, fulfill contractual obligations, ensure regulatory compliance, maintain Service integrity, and keep you informed about relevant updates or offerings. Non-personal information may be used for any purpose.

4. Sharing Personal Information

We will not share, disclose or sell any information with third party or partners entity

5. Cookies and Online Tracking

We use cookies, pixels, and similar technologies to improve user experiences, deliver personalized content, and analyze service performance. We partner with various entities for these purposes.

6. Your Rights And Choices

You have the right to opt-out of email communications and interest-based advertising, and control browser and device settings to manage cookies and tracking pixels. California residents possess additional rights under the California Consumer Privacy Act of 2018 (CCPA).

7. Data Security and Retention

We implement security measures to protect personal information against unauthorized access or disclosure. While we strive for data accuracy and deletion of unnecessary information, we cannot guarantee absolute security.

8. California Residents (CCPA Statement)

California residents have specific rights regarding the collection, disclosure, and sale of personal information under the CCPA. Requests to know, delete, or opt-out may be submitted in accordance with the outlined procedures.

9. Other Important Information

This section addresses data security, retention practices, third-party links, direct marketing, "Do Not Track" signals, and children's privacy.

10. Changes To This Policy

We may periodically update this Policy to reflect changes in laws, privacy practices, or Services. Material changes will be communicated to you if we have your contact information.